What Do Our Customers Really Think?
Our family is dedicated to making you as our customer happy! We pride ourselves with excellent customer service, we are professional, prompt and make your buying purchase a pleasant experience, even if they are just bugs!!
Here are some testimonies from our customers:
"The Dubia Roach is the best place to buy your roaches! I received my great starter kit from them and not a single roach was dead. There was even an over count of Dubai roaches. The costumer service is second to none! They really care about the costumer and they helped me out every step of the way. By far the best place to buy your feeders and best at costumer service!" Alec F. Albia, IA
"After some running around we finally got the package! It appears that the delivery issue was due
to my name not being recognized with the address (just moved here). The roaches are all in good shape and we've set them up with some food. Our Bearded Dragon is so happy to see them, he's gotten rather picky in his old age. Thanks for going above and beyond sending the package, we'll be sure to keep you in mind for our future orders." Robert III T. Sacramento, CA
"Hands down the BEST service, packaging, and quality roaches ever delivered to my door! Not one was dead (and I ordered 200!) and my beardies, geckos, and water dragons ate heartily! They
were delighted the second they were fed, and I know for SURE where my next batch is coming from! Do I recommend "The Dubia Roach"? Absolutely! Will I tell all of my friends that have reptiles? Without a doubt! You just won't do any better than The Dubia Roach!" Christie G. Lowell, OR
"The roaches I ordered arrived today and in great condition. I will definitely be back for more :)
Thank you" Gianna T. Horsham, PA
"Thank you for my shipment of Dubias. I'm VERY pleased with my shipment. They all arrived alive and healthy. I think there was just two deaths, or it was just a molt. I will probably buy some more if I need to. Once again, thank you" Chloe H. Auburn, WA
"Arrived alive and well, nice packaging, thank you very much" Steven S. Longview, TX
"They arrived this afternoon, thank you, that was very fast. I will contact you when I need more"
John H. San Carlos, CA
"Hi i just wanted you to know that every single roach was alive and all of the
newly born nymphs were alive also and you did an unbelievable packing job with
the dubias and thanks for the extra nymphs for my leo, he loves them. About an
hour after i saw 3 pairs mating and 2 females giving birth. I will definatley
come to you guys for now on whenever i need roaches!!!" Jonathan H. Providence, RI
"We got them!! Not ONE dead one. Thank you guys so much! They are all cozy in their new
home. We gave each of our beardies one to try because they've never had them
before.... They were a hit! Thank you again so much!" Brittany M. Frisco, TX
"The bugs made it fine. The dragons really enjoyed the ones I gave
them. I will probably order more from you for feed until I can get a colony up
and going. I love them! No smell and almost too cute to use as feed ;)
And the post office is used to getting weird stuff for us! Thanks!" Lynne S. Nebraska City, NE
"Hey guys, You are the best. I was really impressed with the quick shipping, the prompt and friendly customer service, and the quality of the bugs I ordered. Not 1 DOA and the packaging was a nice surprise. I fed my bearded dragon a few and he was thrilled. He’s been getting worms for the last few weeks because I’ve been out of roaches. I had fed him 12 worms and greens before I went to the post office and he was right on the roaches as soon as I put a few into his aquarium. I’ve only used one other company and all they sold were feeders. I’m so glad I found you guys!!! I will definitely be a returning customer!!! I will also be spreading the word on the forums about you guys!!! Thanks so much for doing what you do!!! Donna K. Monroe, ME"
"Just wanted to let you know that every single roach (thanks for the extras) made it through with enough liveliness to get my sailfin dragon to try to claw through his cage from the other side of the room when I was separating them out. Great job. You're only the second person that I've purchased roaches from, but I can see why everyone tells you that you do such a good job with the packaging. My next order will definitely come from you. Thank you and I look forward to doing business with you in the future.Chris G. Phoenixville, PA"
"Hey, got the roaches, only one was dead upon arrival but everyone else did great! Thank you so much for everything and I really hope you both have a great holiday season! Jon R. Truckee, CA"
"Little buggers made it great!! Boy they are hungry. So much fun! Thanks Emmy the bearded dragon and my son Riley say thanks so much!!! Only three dead ones in the whole bunch. Great job!!! Kirk D. Ketchikan, AL
"YOU SO ROCK! For as long as you have roaches available, I am your biggest roach-buying fan! Thank you for such AWESOME service and flexibility in meeting. You have, BY FAR, the BEST roach packaging on this planet!!! :-) I will save my container and trade them out each time. THANK YOU THANK YOU THANK YOU!!! Jacquie S. Salem, OR"
"Hello, I got them today and no doa!!! They look a lot better than the other dubias I've received from others. I'll make sure to tell them about you guys! Thanks. Sang K. Springfield VA"
"I exclusively feed their Dubia's to my adult male Beardie "Schmiddy" and he is a very healthy boy. WAY easier and cleaner than crickets, and WAY more nutrients. Matt B. Portland, OR"
"I will tell you I have ordered dubia's from 4 other places, and never have I had such great service. Your packing, your invoice your attention to detail and professionalism is outstanding! Every one of the 70 females was healthy and moving, even after an extra day in transport. We even had around 6 little baby roaches come with them, nice surprise. You have our future business for sure. Scott G. Valley Park, MO"
"They loved them. Ill be ordering more soon. All 80 are gone already. They ate the last few for dinner tonight. Thanks again!!!! Russ L. Houma, LA"
*if you would like to add your testimony to this page, pleaes e-mail us at [email protected] thank you!
Here are some testimonies from our customers:
"The Dubia Roach is the best place to buy your roaches! I received my great starter kit from them and not a single roach was dead. There was even an over count of Dubai roaches. The costumer service is second to none! They really care about the costumer and they helped me out every step of the way. By far the best place to buy your feeders and best at costumer service!" Alec F. Albia, IA
"After some running around we finally got the package! It appears that the delivery issue was due
to my name not being recognized with the address (just moved here). The roaches are all in good shape and we've set them up with some food. Our Bearded Dragon is so happy to see them, he's gotten rather picky in his old age. Thanks for going above and beyond sending the package, we'll be sure to keep you in mind for our future orders." Robert III T. Sacramento, CA
"Hands down the BEST service, packaging, and quality roaches ever delivered to my door! Not one was dead (and I ordered 200!) and my beardies, geckos, and water dragons ate heartily! They
were delighted the second they were fed, and I know for SURE where my next batch is coming from! Do I recommend "The Dubia Roach"? Absolutely! Will I tell all of my friends that have reptiles? Without a doubt! You just won't do any better than The Dubia Roach!" Christie G. Lowell, OR
"The roaches I ordered arrived today and in great condition. I will definitely be back for more :)
Thank you" Gianna T. Horsham, PA
"Thank you for my shipment of Dubias. I'm VERY pleased with my shipment. They all arrived alive and healthy. I think there was just two deaths, or it was just a molt. I will probably buy some more if I need to. Once again, thank you" Chloe H. Auburn, WA
"Arrived alive and well, nice packaging, thank you very much" Steven S. Longview, TX
"They arrived this afternoon, thank you, that was very fast. I will contact you when I need more"
John H. San Carlos, CA
"Hi i just wanted you to know that every single roach was alive and all of the
newly born nymphs were alive also and you did an unbelievable packing job with
the dubias and thanks for the extra nymphs for my leo, he loves them. About an
hour after i saw 3 pairs mating and 2 females giving birth. I will definatley
come to you guys for now on whenever i need roaches!!!" Jonathan H. Providence, RI
"We got them!! Not ONE dead one. Thank you guys so much! They are all cozy in their new
home. We gave each of our beardies one to try because they've never had them
before.... They were a hit! Thank you again so much!" Brittany M. Frisco, TX
"The bugs made it fine. The dragons really enjoyed the ones I gave
them. I will probably order more from you for feed until I can get a colony up
and going. I love them! No smell and almost too cute to use as feed ;)
And the post office is used to getting weird stuff for us! Thanks!" Lynne S. Nebraska City, NE
"Hey guys, You are the best. I was really impressed with the quick shipping, the prompt and friendly customer service, and the quality of the bugs I ordered. Not 1 DOA and the packaging was a nice surprise. I fed my bearded dragon a few and he was thrilled. He’s been getting worms for the last few weeks because I’ve been out of roaches. I had fed him 12 worms and greens before I went to the post office and he was right on the roaches as soon as I put a few into his aquarium. I’ve only used one other company and all they sold were feeders. I’m so glad I found you guys!!! I will definitely be a returning customer!!! I will also be spreading the word on the forums about you guys!!! Thanks so much for doing what you do!!! Donna K. Monroe, ME"
"Just wanted to let you know that every single roach (thanks for the extras) made it through with enough liveliness to get my sailfin dragon to try to claw through his cage from the other side of the room when I was separating them out. Great job. You're only the second person that I've purchased roaches from, but I can see why everyone tells you that you do such a good job with the packaging. My next order will definitely come from you. Thank you and I look forward to doing business with you in the future.Chris G. Phoenixville, PA"
"Hey, got the roaches, only one was dead upon arrival but everyone else did great! Thank you so much for everything and I really hope you both have a great holiday season! Jon R. Truckee, CA"
"Little buggers made it great!! Boy they are hungry. So much fun! Thanks Emmy the bearded dragon and my son Riley say thanks so much!!! Only three dead ones in the whole bunch. Great job!!! Kirk D. Ketchikan, AL
"YOU SO ROCK! For as long as you have roaches available, I am your biggest roach-buying fan! Thank you for such AWESOME service and flexibility in meeting. You have, BY FAR, the BEST roach packaging on this planet!!! :-) I will save my container and trade them out each time. THANK YOU THANK YOU THANK YOU!!! Jacquie S. Salem, OR"
"Hello, I got them today and no doa!!! They look a lot better than the other dubias I've received from others. I'll make sure to tell them about you guys! Thanks. Sang K. Springfield VA"
"I exclusively feed their Dubia's to my adult male Beardie "Schmiddy" and he is a very healthy boy. WAY easier and cleaner than crickets, and WAY more nutrients. Matt B. Portland, OR"
"I will tell you I have ordered dubia's from 4 other places, and never have I had such great service. Your packing, your invoice your attention to detail and professionalism is outstanding! Every one of the 70 females was healthy and moving, even after an extra day in transport. We even had around 6 little baby roaches come with them, nice surprise. You have our future business for sure. Scott G. Valley Park, MO"
"They loved them. Ill be ordering more soon. All 80 are gone already. They ate the last few for dinner tonight. Thanks again!!!! Russ L. Houma, LA"
*if you would like to add your testimony to this page, pleaes e-mail us at [email protected] thank you!
Calona a happy dubia customer from Portland OR!
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